We believe that there are five characteristics of effective teams and these are: Effective Teams have and use process i.e. structured methodologies for achieving outcomes. In effective teams ‘leadership’ is demonstrated – we do not subscribe... View Article
It is just too easy to say: “Bill and Mary have an irreconcilable personality clash and there is nothing that I, as their leader, can do about it!” We don’t really believe in ‘irreconcilable personality clashes’.... View Article
The capability of an organization to execute its strategy is a function of four enablers: Systems – those clearly articulated accountability sequences designed to achieve a productive purpose Structure – the positioning, alignment and definition of... View Article
I want you all… We are all… This is our… And so it goes on. It is our view that single point accountability in each and every situation is the best basis for a successful culture.... View Article
What is a team? And do we take time enough to distinguish between a team and any of the following: A clan A faction? A committee? A mob? A rabble? An interest group? A…? We think... View Article
The best that a leader should hope for is that her/ his team members will be one step behind them in the commitment stakes to any organizational change especially when that change is cultural i.e. a... View Article
We believe that all it takes to improve your social process skills is the ability to look at your own behavior from the outside in. To step outside the ‘beam’ of your own behavior and reflect... View Article
Some people will say: “I’m really good at getting feedback from people…the thing is tough that they are seldom totally honest with me.” Well our view is that the best metric…the best measure of how effective... View Article
Well designed work can and should resemble play. The essence of work is about making decisions; exercising choice within the limits and boundaries that are imposed upon us and choice and decisions to achieve an outcome;... View Article
We spend a lot of time teaching people how to give feedback and preface each session with the following challenge: The best measure of your effectiveness in giving feedback to people whether they be your colleagues;... View Article